Privacy policy.

Privacy Policy for Cooma Tech Solutions
 Effective Date: 17/6/25
At Cooma Tech Solutions, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or contact us.

1. Information We Collect

We may collect the following types of information:
  • Personal Information: Name, email address, phone number, address, and payment details when you book a repair, submit a form, or contact us.
  • Device Information: Model, serial number, and other technical details required to provide repair services.
  • Website Usage Data: IP address, browser type, pages visited, and time spent on the site, collected through cookies and analytics tools.

2. How We Use Your Information

We use the collected information to:
  • Process service bookings and repairs
  • Communicate with you about your service or inquiry
  • Improve our website and customer experience
  • Comply with legal obligations

3. Sharing of Information

We do not sell, trade, or rent your personal information. We may share your information with third-party service providers who assist us in operating our website or servicing you, provided they agree to keep the information confidential.
We may also disclose your information:
  • To comply with legal obligations or respond to lawful requests
  • To enforce our Terms and Conditions
  • To protect our rights, privacy, safety, or property

4. Data Security

We take reasonable measures to protect your personal information from loss, theft, misuse, and unauthorized access. However, no method of transmission over the Internet is 100% secure.

5. Cookies and Tracking

Our website may use cookies and analytics tools (e.g., Google Analytics) to understand how visitors use the site and improve functionality. You can disable cookies in your browser settings.

6. Your Rights

You have the right to:
  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent to data processing (where applicable)
To make a request, please contact us using the details below.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of these third-party sites.

8. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Cooma Tech Solutions
 Email: admin@coomatechsolutions.com
 Phone: 0400 367 262